Privacy Policy

Last Updated On 01-Dec-2024

Effective Date 01-Dec-2024

At Dexe Media, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data in accordance with UK data protection laws, including the Data Protection Act 2018, the General Data Protection Regulation (GDPR), and other applicable privacy regulations.

1. Information We Collect

We may collect the following types of personal information when you use our website or interact with our services:

- Name

- Email address

- Mobile number

- Work address

This information is collected in various ways, such as:

- When you fill out contact forms on our website, request services, or inquire about our offerings

- When you subscribe to our newsletters, marketing materials, or promotional offers

- When you interact with us through customer support or other communication channels

2. How We Use Your Information

We use your personal information for the following purposes:

- Service Provision: To respond to inquiries, fulfil service requests, and provide support.

- Marketing and Communication: To send relevant updates, offers, newsletters, and promotions related to our services (with your consent).

- Website Improvement: To analyse website usage, enhance user experience, and improve our services.

- Legal Compliance: To meet legal obligations, such as financial reporting, tax filings, and dispute resolution.

3. How We Share Your Information

We may share your personal data with trusted third parties in order to provide our services and improve your experience:

- Ad Services: We use third-party advertising partners to display relevant ads across different platforms.

- Sponsors and Marketing Agencies: We collaborate with sponsors and marketing agencies to enhance our campaigns and offerings.

- Analytics Providers: We may share your data with third-party analytics services to track website performance and user engagement.

- Data Processors: We engage external partners for payment processing, email marketing, customer support, and other business operations. These third parties are required to comply with data protection regulations.

We ensure that all third-party service providers maintain high standards of data protection and are prohibited from using your data for purposes other than those specified in our privacy policy.

4. Cookies and Tracking Technologies

To improve your experience on our website, we use cookies and similar tracking technologies. Cookies are small files stored on your device that help us remember your preferences, track usage, and deliver personalized content.

You have control over cookies through your browser settings. Please note that disabling cookies may limit your ability to use some features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. While we strive to protect your data, please note that no method of transmission over the internet or method of electronic storage can be guaranteed to be 100% secure.

We regularly review our security measures to ensure the ongoing protection of your personal information.

6. Your Rights Under Data Protection Laws

Under UK and EU data protection law, you have several rights regarding your personal data, including:

- Right of Access: You can request a copy of the personal data we hold about you.

- Right to Rectification: You can request to update or correct any inaccurate or incomplete data.

- Right to Erasure: You can ask us to delete your personal data in certain situations, such as when it is no longer necessary for the purposes for which it was collected.

- Right to Restrict Processing: You can request that we restrict how we process your data, such as when you believe the data is inaccurate or the processing is unlawful.

- Right to Object: You can object to the processing of your data, particularly for direct marketing purposes.

- Right to Data Portability: You can request your data in a structured, commonly used format to transfer it to another service provider.

To exercise any of these rights, please contact us at [email protected].

7. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with any legal, accounting, or reporting obligations. Once the data is no longer needed, we will securely delete it.

8. International Data Transfers

We may process your personal data outside the UK or European Economic Area (EEA), including in countries that may not have the same data protection laws as the UK. However, we ensure that appropriate safeguards are in place to protect your data, such as using Standard Contractual Clauses or other legal mechanisms recognized by the applicable data protection laws.

For users in the European Union, our data transfers are compliant with the GDPR, and for users in other regions, we ensure compliance with any applicable international privacy laws (e.g., California Consumer Privacy Act for California residents).

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, or if you wish to exercise your rights, please contact us at: [email protected]